Greener Web is an adware program that
displays pop-up ads, advertisement banners and sponsored links within Internet
Explorer, Firefox and Google Chrome. Unfortunately, some free downloads do not
adequately disclose that other software will also be installed and you may find
that you have installed Greener Web without your knowledge. Greener Web is
advertised as a program that displays coupons for sites you are visiting and
competitive prices when you are viewing product pages at sites like Amazon.
Though this may sound like a useful service, the program can be intrusive and
will display ads whether you want them to or not.
Greener Web pop-up ads will be shown as boxes
containing various coupons that are available or as underlined keywords, which
when clicked will display an advertisement that states it is brought to you by
“About this Ad”.
[Image: Greener Web virus]
The Greener Web adware infection is
designed specifically to make money. It generates web traffic, collects sales
leads for other dubious sites, and will display advertisements and sponsored
links within your web browser.
Greener Web it’s technically not a virus, but
it does exhibit plenty of malicious traits, such as rootkit capabilities to
hook deep into the operating system, browser hijacking, and in general just
interfering with the user experience. The industry generally refers to it as a
“PUP,” or potentially unwanted program.
Greener Web is an ad-supported (users may
see additional banner, search, pop-up, pop-under, interstitial and in-text link
advertisements) cross web browser plugin for Internet Explorer, Firefox and
Chrome, and distributed through various monetization platforms during
installation. Greener Web is typically added when you install another free
software (video recording/streaming, download-managers or PDF creators) that
had bundled into their installation this adware program. When you install these
free programs, they will also install Greener Web as well. Some of the programs
that are known to bundle Greener Web include “Youtube Downloader
HD”, “Fast Free Converter”, “Video Media Player 1.1″ and “DVDX Player 3.2″. Very often users have no idea where did it come from, so it’s not
surprising at all that most of them assume that Greener Web is a virus.
Greener Web is a cross browser extension
that runs with multiple parts including a Windows service, an auto-starting
component and the browser toolbar/plugin which is designed to inject
advertisements in the browser in form of banner ads, hypertext links and
pop-ups. In addition, Greener Web might hijack existing advertising on web
sites as well as inject affiliate codes in links as coupon offers. Furthermore,
in the left part of your screen, while your are browsing the web, you will see
a toolbar by “Topic Torch by Greener Web” (Related Searches) with ads and
sponsored links.
Warning, this program is very aggressive
adware. Not only does it hijack the user’s browser and settings, it hijacks
visited web sites by injecting its own advertising over the web sites ads
including Adsense.
You should always pay attention when
installing software because often, a software installer includes optional
installs, such as this Greener Web adware. Be very careful what you agree to
install.
Always opt for the custom installation and
deselect anything that is not familiar, especially optional software that you
never wanted to download and install in the first place. It goes without saying
that you should not install software that you don’t trust.
How to remove Greener Web Ads and Greener
Web Deals (Virus Removal Guide)
This page is a comprehensive guide, which
will remove Greener Web Ads and Greener Web Deals from your computer, and any
other adware program that may have been installed during the the setup process.
Please perform all the steps in the correct
order. If you have any questions or doubt at any point, STOP and ask for our
assistance.
STEP 1: Uninstall Greener Web program from
your computer
STEP 2: Remove Greener Web Ads and Greener
Web Deals from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 3: Remove Greener Web virus with
Malwarebytes Anti-Malware Free
STEP 4: Double-check for the Greener Web
infection with HitmanPro
(OPTIONAL) STEP 5: Remove the browser
extension responsible for the Greener Web Ads and Greener Web Dealss from
Internet Explorer, Firefox and Google Chrome
STEP 1 : Uninstall Greener Web program from
your computer
In this first step, we will try to identify
and remove any malicious program that might be installed on your computer.
1.To uninstall the Greener Web program from
Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on
the “Control Panel” menu option.
[Image: Control Panel in Windows Start
Menu]
If
you are using Windows 8, simply drag your mouse pointer to the right edge of
the screen, select Search from the list and search for “control panel” .Or you
can right-click on a bottom left hot corner (formerly known as the Start
button) and select Control Panel from there.
[Image: Control Panel in Windows 8]
2.When the “Control Panel” window opens
click on the “Uninstall a program” option under “Programs” category. This
option is shown by the arrow in the image below. If you are using the “Classic
View” of the Control Panel, then you would double-click on the “Programs and
Features” icon instead.
[Image: Uninstall a program]
3.When the “Programs and Features” or the
“Uninstall a Program” screen is displayed, scroll through the list of currently
installed programs and uninstall Greener Web program from your computer.
[Image: Uninstall Greener Web from Windows]
To
view the most recently installed programs, you can click on the “Installed On”
column to sort your program by the installation date. Scroll though the list,
and uninstall any unwanted or unknown programs.
Depending on what program has installed the
Greener Web adware infection, the above program may have a different name or
not be installed on your computer. If you cannot find any unwanted or unknown
programs on your machine, then you can proceed with the next step.
If you are having issues while trying to
uninstall the Greener Web program, you can use Revo Uninstaller to completely
remove this unwanted program from your machine.
--------------------------------------------------------------------------------
STEP 2: Remove Greener Web pop-up ads from
Internet Explorer, Firefox and Google Chrome with AdwCleaner
The AdwCleaner utility will scan your
computer and web browser for the Greener Web malicious files, browser
extensions and registry keys, that may have been installed on your computer
without your knowledge.
1.You can download AdwCleaner utility from
the below link.
ADWCLEANER DOWNLOAD LINK (This link will
open a new web page from where you can download “AdwCleaner”)
2.Before starting AdwCleaner, close all
open programs and internet browsers, then double-click on the AdwCleaner icon.
AdwCleaner Icon
If
Windows prompts you as to whether or not you wish to run AdwCleaner, please
allow it to run.
3.When the AdwCleaner program will open,
click on the “Scan” button as shown below.
Click on Scan button to find Greener Web
virus
AdwCleaner will now start to search for the
“Greener Web” malicious files that may be installed on your computer.
4.To remove the “Greener Web” malicious
files that were detected in the previous step, please click on the “Clean”
button.
Remove Greener Web virus with AdwCleaner
5.AdwCleaner will now prompt you to save
any open files or documents, as the program will need to reboot the computer.
Please do so and then click on the OK button.
AdwCleaner removing Greener Web virus
--------------------------------------------------------------------------------
STEP 3: Remove Greener Web pop-up virus
with Malwarebytes Anti-Malware Free
Malwarebytes Anti-Malware Free uses
industry-leading technology to detect and remove all traces of malware,
including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It
is important to note that Malwarebytes Anti-Malware works well and should run
alongside antivirus software without conflicts.
1.You can download download Malwarebytes
Anti-Malware from the below link.
MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK
(This link will open a new web page from where you can download “Malwarebytes
Anti-Malware Free”)
2.Once downloaded, close all programs, then
double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to
start the installation of Malwarebytes Anti-Malware.
[Image: Malwarebytes Anti-Malware setup
program]
Picture of User Account Control You may be
presented with a User Account Control dialog asking you if you want to run this
file. If this happens, you should click “Yes” to continue with the
installation.
3.When the installation begins, you will
see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the
installation process.
[Image: Malwarebytes Anti-Malware Setup
Wizard]
To
install Malwarebytes Anti-Malware on your machine, keep following the prompts
by clicking the “Next” button.
[Image: Malwarebytes Anti-Malware Final
Setup Screen]
4.Once installed, Malwarebytes Anti-Malware
will automatically start and you will see a message stating that you should
update the program, and that a scan has never been run on your system. To start
a system scan you can click on the “Fix Now” button.
[Image: Click on the Fix Now button to
start a scan]
Alternatively, you can click on the “Scan” tab
and select “Threat Scan“, then click on the “Scan Now” button.
[Image: Malwarebytes Anti-Malware Threat
Scan]
5.Malwarebytes Anti-Malware will now check
for updates, and if there are any, you will need to click on the “Update Now”
button.
[Image: Click on Update Now to update
Malwarebytes Anti-Malware]
6.Malwarebytes Anti-Malware will now start
scanning your computer for the Greener Web virus. When Malwarebytes
Anti-Malware is scanning it will look like the image below.
[Image: Malwarebytes Anti-Malware while
performing a scan]
7.When the scan has completed, you will now
be presented with a screen showing you the malware infections that
Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that
Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and
then click on the “Apply Now” button.
[Image: Remove the malware that
Malwarebytes Anti-Malware has found]
Please note that the infections found may be
different than what is shown in the image.
8.Malwarebytes Anti-Malware will now
quarantine all the malicious files and registry keys that it has found. When
removing the files, Malwarebytes Anti-Malware may require a reboot in order to
remove some of them. If it displays a message stating that it needs to reboot
your computer, please allow it to do so.
[Image: Malwarebytes Anti-Malware while
removing viruses]
After your computer will restart, you should
open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify
that there are no remaining threats
--------------------------------------------------------------------------------
STEP 4: Double-check for the Greener Web
infection with HitmanPro
HitmanPro is a second opinion scanner,
designed to rescue your computer from malware (viruses, trojans, rootkits,
etc.) that have infected your computer despite all the security measures you
have taken (such as anti virus software, firewalls, etc.). HitmanPro is designed
to work alongside existing security programs without any conflicts. It scans
the computer quickly (less than 5 minutes) and does not slow down the computer.
1.You can download HitmanPro from the below
link:
HITMANPRO DOWNLOAD LINK (This link will
open a new web page from where you can download “HitmanPro”)
2.Double-click on the file named
“HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for
64-bit versions of Windows). When the program starts you will be presented with
the start screen as shown below.
[Image: HitmanPro start-up screen]
Click on the “Next” button, to install
HitmanPro on your computer.
[Image: HitmanPro setup options]
3.HitmanPro will now begin to scan your
computer for Greener Web malicious files.
[Image: HitmanPro scanning for malware]
4.When it has finished it will display a
list of all the malware that the program found as shown in the image below.
Click on the “Next” button, to remove Greener Web virus.
[Image: HitmanPro scan results]
5.Click on the “Activate free license”
button to begin the free 30 days trial, and remove all the malicious files from
your computer.
[Image: HitmanPro Activate Free License]
--------------------------------------------------------------------------------
(OPTIONAL) STEP 5 : Remove the browser
extension responsible for the Greener Web Ads and Greener Web Deals from
Internet Explorer, Firefox and Google Chrome
If you are still experiencing issues with
the Greener Web Ads and Greener Web Deals in Internet Explorer, Firefox or
Chrome, we will need to reset your browser to its default settings. This step
needs to be performed only if your issues have not been solved by the previous
steps.
Remove Greener Web Ads and Greener Web
Deals from Internet Explorer
You can reset Internet Explorer settings to
return them to the state they were in when Internet Explorer was first
installed on your PC.
1.Open Internet Explorer, click on the
“gear icon” [Image: icongear.jpg] in the upper right part of your browser, then
click again on Internet Options.
[Image: Internet Options in Internet
Explorer]
2.In the “Internet Options” dialog box,
click on the “Advanced” tab, then click on the “Reset” button.
[Image: Reset Internet Explorer]
3.In the “Reset Internet Explorer settings”
section, select the “Delete personal settings” check box, then click on “Reset”
button.
[Image: Reset Internet Explorer to its
default settings]
4.When Internet Explorer has completed its
task, click on the “Close” button in the confirmation dialogue box. You will
now need to close your browser, and then
you can open Internet Explorer again.
[Image Reset Internet Explorer settings]
Remove Greener Web Ads and Greener Web
Deals from Mozilla Firefox
If you’re having problems with Firefox,
resetting it can help. The reset feature fixes many issues by restoring Firefox
to its factory default state while saving your essential information like
bookmarks, passwords, web form auto-fill information, browsing history and open
tabs.
1.In the upper-right corner of the Firefox
window, click the Firefox menu button ([Image: Firefox Menu button]), then
click on the “Help” ([Image: Firefox Help button]) button.
[Image: Click on the Menu button then Help]
2.From the Help menu, choose
Troubleshooting Information.
If
you’re unable to access the Help menu, type about:support in your address bar
to bring up the Troubleshooting information page.
[Image: Troubleshooting Information in
Firefox]
3.Click the “Reset Firefox” button in the
upper-right corner of the “Troubleshooting Information” page.
[Image: Reset Firefox to its default
settings]
4.To continue, click on the “Reset Firefox”
button in the new confirmation window that opens.
[Image: Click on the Reset Firefox button]
5.Firefox will close itself and will revert
to its default settings. When it’s done, a window will list the information
that was imported. Click on the “Finish“.
Note: Your old Firefox profile will be
placed on your desktop in a folder named “Old Firefox Data“. If the reset
didn’t fix your problem you can restore some of the information not saved by
copying files to the new profile that was created. If you don’t need this
folder any longer, you should delete it as it contains sensitive information.
Remove Greener Web Ads and Greener Web
Deals from Google Chrome
1.Click on the “Chrome menu button” (Chrome
menu) on the browser toolbar, select
“Tools“, and then click on “Extensions“.
[Image: Extensions menu in Chrome]
2.In the “Extensions” tab, remove the
Greener Web 1.0.0 any other unknown extensions by clicking the trash can
[Image: Remove an extension from Chrome] icon.
Basically, if you have not installed an
extensions then you should remove it from your web browser.
[Image: Greener Web Chrome extensions]
--------------------------------------------------------------------------------
Your computer should now be free of the
Greener Web adware infection. If your current anti-virus solution let this
infection through, you may want to consider purchasing the Premium version of
Malwarebytes Anti-Malware to protect against these types of threats in the
future, and perform regular computer scans with HitmanPro.
If
you are still experiencing problems while trying to remove Greener Web adware
from your machine, please start a new thread in our Malware Removal Assistance
forum.
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